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12/10/2021

How do I Get a Human on Southwest Airlines?

Southwest Airlines is one of the finest airlines not only in the United States but in the world. It has the distinction of being the largest low-cost aircraft carrier in the world. Southwest Airlines offers the best in class services to its passengers and mouth savouring dishes and refreshments.

If you are wondering How do I get a human on Southwest Airlines? Then this write-up helps you understand the procedure as to how you can get in touch with a representative from Southwest Airlines. Kindly follow the steps mentioned below.

Via Phone Support 

  1. Go to the official website of Southwest Airlines on a web browser that supports the Internet.
  2. Locate the contact us tab at the bottom of the page and click on it.
  3. Subsequently, you land on the customer service page of Southwest Airlines.
  4. There you find several ways to get in touch with the customer service of Southwest Airlines.
  5. Kindly select the phone support option and click on it.
  6. As you do so, you find a list of Hotline numbers on your screen.
  7. Choose one that suits your preferences.
  8. Before dialling the number, it is advisable to keep two things in mind.
  9. First, keep your travel documents along with you, especially the booking reference number, so that it acts as a ready reckoner while talking over the phone with the representative.
  10. Second, keep a pen and a notepad handy so that you can take down the essential points mentioned by the representative over the call.
  11. Dial the number on your phone.
  12. Once connected, choose your preferred language.
  13. Wait for the IVR to give out the different menu options.
  14. Select the one that suits your requirements.
  15. Once you connect to an expert at Southwest Airlines, convey your issue in an audible voice.
  16. The representative usually takes a minute or two to process the data you have given.
  17. They revert with the resolution to your query. If convinced, disconnect the call, else escalate the call to a senior executive. 

Therefore, if you were contemplating How do you get through to Southwest? Then the process mentioned above helps you to do so.

Callback from Southwest Airlines

If you want a callback from Southwest Airlines, kindly follow the steps mentioned below.

Suppose you dial Southwest Airlines customer care number and the customer representative is quite busy to respond to you. In such cases, you can ask Southwest Airlines to provide you with a callback. A question can pop up in your mind, How do I get my Southwest callback? whose answer is simple. You have to follow these steps, after which the customer service gives you a callback.

  1. Dial the customer care number and listen to the IVR options.
  2. The IVR options give you a number that links you to the customer representative.
  3. Type in that particular number on your phone.
  4. Your call has been on hold for some time.
  5. Wait for a couple of minutes.
  6. Once the customer representative is free, they provide you with a call back in no time.
  7. You can select the option of Request A Call Back from the IVR options.
  8. The customer representative gives you a call back immediately.
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