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04/11/2022

What Is Copa Airlines Cancellation Policy?

  • Copa Airlines  allows the passenger to cancel their ticket within the 24-hour duration that begins after making the reservation. In this period, passengers would not charge any cancellation penalty.
  • Otherwise, if passengers skip this 24 hour cancellation period, and make the cancellation request after this, then they are responsible for paying the fare corresponding to their ticket type.
  • In accordance with Copa airline policy, those who have purchased the refundable ticket will be refunded after deduction of cancellation fees.
  • On the other hand, those who have booked a non-refundable ticket, according to the policy, will not receive any refund of the amount of their ticket.
  • The refund of the ticket price will be made in the same way that was used when booking the ticket at Copa Aerolíneas.

Can I Get A Full Refund If I Cancel My Flight?

According to Copa Aerolineas policy, if you cancel your flight within the 24-hour period of your reservation, then you will get a full refund for sure, otherwise you will have to bear the cancellation fees according to your type of ticket.

Way To Obtain The Refund In Copa Airlines:

Anyone can obtain their refund at Copa Aerolíneas using any of the methods indicated below with great care:

Through the online mode: one of the easiest ways to request a refund is through the online mode, which can be done at any time by following these steps:

  • First of all, try to visit the official website of Copa Aerolineas.
  • Click on the travel icon.
  • In this, you can get the option to manage your reservations.
  • Click on it and fill in some requested requirements carefully.
  • Like the reservation number and last name.
  • Next, click on the tab to find the reservation.
  • The details where you need to cancel the flight first will open.
  • Then the refund button appears.
  • Click it and your request will be accepted.

Filling out the form: Copa Aerolineas has made it easy for passengers to fill out the form that is available on the official website to obtain a refund:

  • First of all, go to the Copa website and look for the form.
  • When you get it, mention all your relevant data.
  • For example, the data of the reservation, such as the reference number.
  • And, the personal contact number.
  • Please indicate the reason for the cancellation.
  • Finally, submit it after reviewing the details once more.
  • The representative will respond to you shortly.

How Much Do I Get Refunded If I Cancel My Flight?

According to the registry of Copa Aerolíneas, there is no specific amount that determines the reimbursement, since the prices of the reservations are calculated based on various terms such as the total distance of the trip, the place, the seat or the luggage, etc. therefore, if passengers cancel their flight, they will be reimbursed according to the amount of their ticket after deduction of cancellation fees.

How can I cancel my flight without cancellation fees?

Through The Online Mode: passengers can cancel their ticket with the use of the online method which can be done with the help of the following steps:

  • First of all, try to visit the official website of Copa Aerolineas.
  • Wait a few seconds and
  • When your home page opens, click on the travel icon.
  • There, look for the option to manage your reservation.
  • Click on it and a new page will open.
  • Fill in the column with your reservation code and your last name.
  • Click on the tab to find your reservation.
  • You will be able to see the details of your flight.
  • Now select the cancel tab.
  • State the reason in a few words.
  • Finally, your reservation will be cancelled.

Through A Call: Another method to cancel the flight is through a phone call in which the representative will cancel the flight on your behalf. To do so, follow the steps below for further help:

  • Once again, visit the official Copa Aerolineas website.
  • Click on the customer service icon.
  • Select your country and dial the number that appears.
  • When the call connects, listen to the ivr menu instructions.
  • Press the correct number when you hear the cancel option.
  • At that time, the representative will come to assist you.
  • It will ask you for your reservation details.
  • And at his request, the flight will be cancelled.
  • You will receive notification of this shortly.

Through The Airport Visit: one of the most formal ways is to go directly to the airport and request the help of a face-to-face representative. There he will ask you about the details of the reservation and the reason. He will then cancel the ticket on your behalf.

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