How do I Speak to Someone at Avianca?

Avianca Airlines is one of the most prestigious companies that operate flights on national and international routes due to which so many passengers fly from one place to another every day. Thus, passengers based in the countries where Avianca operates flights and are planning their trip can then communicate with the company through different channels and plan their trip easily with the help of Avianca.

Communicate With an Avianca Airlines Executive by Call

The airline offers multiple communication channels that include the website, direct chat, and the customer service line is considered one of the best communication platforms from which all services can be obtained. So if you are looking for a platform to communicate by calling then you will need to obtain the number found on the "Contact Us" page where there is a screen from which you can search for Avianca Airlines offices. After choosing your country you will find the Avianca Airlines Customer Service number018000-953-434. This phone number is available for 24-hour customer service.

  1. For help, they can connect with the real representative who is on the call platform.
  2. In order to connect with this executive you will need to choose the services that you want to obtain for the call and the language preferences.
  3. When you have already chosen the services that are required, your call will be transferred to a real expert from Avianca Airlines who will offer you detailed services in the processes related to flights operated by Avianca Airlines.
  4. With the help of the Avianca Airlines contact telephone number, you can make a flight reservation, but if you have already booked but find errors, then you can request changes to your flight and cancel it.
  5. At the end of getting the services the representative will ask you if you have any more questions or complaints then you can solve it with the help of this representative and the representative will listen carefully and help you.

As you have already reviewed the steps of contacting Avianca Airlines by call but if you still need help then you can access the FAQ page from which you can get immediate answers in just one click.

Contact Avianca Airlines Live Person

If you plan to go to any destination, but due to natural issues like weather or political issues, you think that it's better to reschedule the flight and get better guidance, you want to connect with the representative of the airline. Suppose you are a passenger of Avianca airlines, then connect with the representatives or call the Avianca Airlines office numberwhich will guide you and solve your queries. 

Avianca Airlines all counties numbers

Country Phone Numbers
United States +1 (888) 212-2647/ +1 (800) 830-0006/ +1 (800) 284-2622
Argentina +54 (800) 999 9973/ +54 810 333 8222
Aruba +297 588 0059
Barranquilla, Colombia +575 330 2030
Bogota, Colombia +571 401 3434
Brazil +55 800 891 8668 / +55 800 761 1810
Cali, Colombia +572 321 3434
Centro Armenia +57 320 476 6015
Chile +5 623 322 5802 / 5 680 052 0038
Costa Rica +5 062 299 8222
Colombia Delayed, lost or damaged baggage +571 800 095 8722
Dominican Republic +1 809 200 8662
Medellin, Colombia +574 444 3434
Portal del Quindio +57 313 558 0767
Spain +3 491 758 9122
Colombia Toll-Free Landlines +571 800 095 3434
United Kingdom +44 371 781 8181

Methods to connect with representatives are listed below mention.

Avianca Airlines Contact Number:

  1. Call on +1 (888) 212-2647/ +1(802)-216-4422 number according to the area. 
  2. Then choose the language in which you are comfortable.
  3. Further, you need to follow the IVR instructions. 
  4. Press 1 for bookings 
  5. Press 2 for offers
  6. Press 3 for COVID-19 policies
  7. Press 4 to connect with the representatives
  8. Press 5 to know more options
  9. Press 6 to go back menu
  10. Press to options related to the question and connect with the support team. 

Avianca Airlines Live Chat:

If you want to connect in another way or cannot connect with the phone, then you can also connect with Avianca Airlines Live Chat option. You have to follow the below procedure to connect on the chat. 

  1. Visit the website of Avianca airlines in your browser
  2. Further, choose the contact us option from the left side of the screen 
  3. Following this, click on the chat option and then fill in your details like email id, phone number, and complete name.
  4. A security code you will get on the given contact details; you need to mention that code in the available space. 
  5. Next, scroll down, and in the chat box, you must fill out the complete query. 
  6. The representative will send you solutions simultaneously. 

Where is Avianca Airlines Head- office?

Colombia Armenia main Address:

  • Avianca Unicentro Armenia: Race 14 #6-02 Local S-103
  • Central Armenia: Race 13 # 21-34 Local 1
  • Portal of the Quindio: Bolívar Avenue # 19N - 46 Local N250 - CC Portal del Quindío

Other Counties Address: 

  • London: 49-65 Southampton Way Office Nro 3 SE5 7SW, LONDRES
  • Singapore: 10 Ubi Crescent #05-08 Ubi Techpark Lobby A Singapore 408564
  • Japan: 8F ATT New Tower, 2-11-7, Akasaka, Minato-ku, Tokyo, 107-0052, Japan

How to contact Avianca Airlines by Email? 

To send your concern via mail, you can also do it. You need to open your mail id and go to the section composing a new mail. After this, you have to fill out the complete query in the available space and send that mail to the official support mail id of Avianca airlines. You get the solution 24 hours after sending the query. 


Secondary Avianca Email ID:


Through social media: 

The representatives of Avianca airlines are available on various social applications, some of which are Facebook, Instagram, Twitter, etc. To send the query on these applications, you have to open any of these applications and then find out the page of Avianca airlines. Then in the message box, mention the query and send it. 

The representative will provide you with a solution quickly. 

By reading the above, you will connect with Avianca Airlines and talk to a live personand you do not need to worry about the time; you can connect with them anytime as they are available 24 hours. 

Avianca Customer Service more information

As you have already reviewed the steps to contact an Avianca Airlines executive by a call for which you will need to call the Avianca Airlines Helpline and get help in any process, whether online or offline, apart from this platform you can chat with the virtual agent that will help you step by step to solve your problem from the virtual chat you can send direct messages and request information about Avianca. From this platform you can get 24/7 customer service so you can get information and services whenever you want. Apart from this platform, you can request information from the email platform where you only need to write the subject in the email attachment and describe the subject in the mail and send them.

Frequently Asked Questions

Live Chat is the best option to complain to the airlines. In this platform, one can also do their bookings, seat reservations, change of dates, and any other queries related to the airlines. If you are not able to find the chat service follow the steps:

  1. One can visit their website
  2. Visit their help center page
  3. There will be a chat symbol below. Click on that and have a live chat with the customer care agent of Avianca Airlines.
  4. Here, the respected person of the required department of Avianca Airline solves the problem.

Avianca Airlines provide a toll-free number where a customer can clear all their doubts and queries. All queries regarding bookings are solved. In case of any payment or refund issue, one can contact Avianca toll-free number where the spoke person will solve the problem. If you are not able to find their number on their website, you can follow the steps:

  1. Visit Avianca Airlines official website.
  2. Open the help center page.
  3. There you will be able to find their contact number.
  4. After dialing the toll-free number +1 800-722-8222, there are various options to choose the preferred language required by the customers. 
  5. Dial the number from the telephone menu which suits your query the best.
Phone Call Us: +1(802)-216-4422 click to call
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